Responsible Gaming

Gamble for entertainment

Gambling involves risk, and losses are possible. Games are designed for entertainment and do not provide a reliable source of income. There is no guaranteed strategy, system or pattern that can ensure a win. Previous results do not determine future results, and a game that has not produced a win is not necessarily more likely to do so next time.

Before you begin, decide how much time and money you are comfortable spending. Treat that amount as an entertainment expense rather than an investment. Only gamble with money you can afford to lose after essential expenses, debts and other commitments have been covered. Never use money needed for rent, bills, food, education or family responsibilities.

• Set a spending limit before you play and do not increase it while gambling.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from everyday spending where possible.
• Do not chase losses by trying to win back money you have lost.
• Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
• Do not borrow money, use credit intended for essentials or sell belongings to fund gambling.
• Remember that cashing out a win does not mean you should continue playing.

A useful personal rule is to stop when your planned time or spending limit has been reached, regardless of whether you are winning or losing. Taking a break can help you make decisions calmly and maintain perspective.

Tools and safer play choices

Wager Beat Casino may provide account and play-management tools intended to help you maintain control. Depending on availability, these tools may include deposit limits, spending limits, loss limits, session reminders, time-outs, account breaks and self-exclusion. The terms, operation and availability of each tool can vary. Please review the information shown in your account and request clarification from customer support if you are unsure how a control works.

Limits and time-outs

Consider setting a limit before making a deposit or starting a session. A limit can help you plan your gambling in advance and reduce the risk of impulsive decisions. Session reminders and breaks can also help you notice how long you have been playing. A time-out can temporarily restrict access to gambling for a chosen period, where that option is available.

Self-exclusion

If you want to stop gambling, self-exclusion is a stronger restriction than an ordinary break. It is intended to prevent access to gambling for a selected period or until a further review, subject to the applicable process and terms. If you choose self-exclusion, do not create another account or attempt to bypass the restriction. You may also wish to ask other gambling operators about their own self-exclusion processes and consider broader support services.

Responsible gaming tools are designed to support your choices, but they are not a substitute for professional help. If a tool does not provide the level of support you need, stop gambling and seek assistance as soon as possible.

Recognising gambling harm

Gambling harm can affect finances, relationships, work, study, physical health and emotional wellbeing. It can develop gradually, and you may not notice the change immediately. Concern from a partner, family member or friend can also be an important warning sign.

Consider taking a break and seeking support if you recognise any of the following behaviours or feelings:

• Spending more time or money gambling than you planned.
• Increasing the amount of money or frequency of play to get the same excitement.
• Trying to recover losses by gambling again, often with larger amounts.
• Feeling restless, irritable or anxious when you cannot gamble.
• Hiding gambling activity, losses, deposits or debts from people close to you.
• Borrowing money, missing payments or selling possessions because of gambling.
• Gambling instead of meeting work, study, family or personal responsibilities.
• Thinking about gambling frequently or finding it difficult to stop.
• Feeling shame, guilt, hopelessness or distress connected with gambling.
• Continuing to gamble even when it is causing conflict or financial difficulty.

You do not need to wait for a crisis before asking for help. Speaking with someone early can make it easier to understand what is happening, plan a break and protect your finances and relationships. Support is available for people who gamble as well as for family members, friends and other people affected by gambling.

Support, protection and account safety

Getting help in Australia

Australian players can seek confidential information and support through Gambling Help Online and state or territory gambling support services. These services can provide practical guidance, counselling and information about financial, relationship and emotional support. You can also speak with a qualified health professional or a trusted person in your life. If gambling has contributed to immediate danger, severe distress or thoughts of self-harm, contact emergency services or a crisis support service without delay.

Age and access

Gambling is for adults only. You must not use Wager Beat Casino if you are under the legal gambling age in your location. Do not allow children or other unauthorised people to use your account or payment methods. Keep your login details private, use appropriate device security and log out when you finish. If you believe someone underage has accessed an account, stop play and contact the casino through its available support channel.

Protecting your account and finances

Use your own account and payment method, and make sure your account information is accurate. Review deposits, withdrawals and account activity regularly. If you notice activity you do not recognise, change your password where possible and notify customer support promptly. Do not share passwords, verification codes or access to your account with another person.

If you decide to stop, remove gambling applications or saved payment details from your devices, block gambling-related messages where appropriate and ask someone you trust to support your plan. These steps can make it easier to maintain a break and reduce opportunities for impulsive play.

Our approach

Wager Beat Casino aims to provide clear responsible gaming information and support players who want to manage or stop their gambling. Account restrictions, verification procedures and available tools are applied in line with the relevant terms and applicable requirements. Responsible gaming measures work best when they are used early, so please act promptly if you have concerns about your own gambling or someone else's.